Customer Experience Associate - Flexible Hours & Benefits

Bloomingdale's Inc.; Chevy Chase (MD); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

Competitive Pay

Paid Time Off

Flexible Scheduling

PayActiv Access

Additional Insurance

401(k) Plan

Employee Discount

Job summary

Bloomingdale’s is seeking a Service Professional to help deliver a fun, seamless shopping experience. You will greet customers, assist with returns and gift cards, and participate in daily store operations using POS technology. This role emphasizes speed, accuracy, and teamwork across store teams.

The position requires a friendly, resourceful individual with strong communication skills and the ability to adapt to changing priorities while supporting a collaborative sales floor environment.

Qualifications

• High School Diploma or equivalent required.
• No prior experience necessary.
• Strong interpersonal skills with diverse customers and peers.
• Flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Greet customers and create a friendly, helpful shopping experience.
• Assist customers with returns, gift cards, and wrapping.
• Resolve credit and loyalty card questions and issues.
• Support cash handling and daily store operations.

Skills

Interpersonal skills

Adaptability

Teamwork

Flexible schedule

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Bloomingdale’s is seeking a Service Professional to help deliver a fun, seamless shopping experience. You will greet customers, assist with returns and gift cards, and participate in daily store operations using POS technology. This role emphasizes speed, accuracy, and teamwork across store teams.

The position requires a friendly, resourceful individual with strong communication skills and the ability to adapt to changing priorities while supporting a collaborative sales floor environment.