Customer Experience Associate - Entry Level with Licensing

Brush Claims; United States; Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive on-the-job training

Supportive team environment

Opportunity to grow within the company

Job summary

Brush Claims is seeking a Customer Service Representative to join our customer experience team. This entry-level position is designed for individuals eager to start a career in insurance. You will respond to customer inquiries, assist with claims, and ensure that customers are well-informed. Ideal candidates possess excellent communication skills and attention to detail. Enjoy comprehensive training and a supportive environment that promotes internal growth. No prior insurance experience required.

Qualifications

• High school diploma or equivalent required; some college is a plus.
• Excellent communication skills — you know how to listen, empathize, and explain clearly.
• Strong attention to detail and problem-solving skills.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Assist policyholders with claim updates and coverage questions.
• Document all customer interactions accurately in our system.
• Deliver top-tier service that builds customer loyalty.

Skills

Excellent communication skills

Attention to detail

Problem-solving skills

Ability to learn new software

Team player

Education

High school diploma or equivalent

Some college

Job description

Brush Claims is seeking a Customer Service Representative to join our customer experience team. This entry-level position is designed for individuals eager to start a career in insurance. You will respond to customer inquiries, assist with claims, and ensure that customers are well-informed. Ideal candidates possess excellent communication skills and attention to detail. Enjoy comprehensive training and a supportive environment that promotes internal growth. No prior insurance experience required.