Customer Experience Associate - Discounts & Growth

The TJX Companies, Inc.; Danbury (CT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Job summary

The TJX Companies, Inc. operates HomeGoods in Danbury, CT, delivering a highly satisfying customer experience through engaging with everyone who visits.

This role may cross-train across store areas to support the business and maintain a clean, organized sales floor while upholding labor and safety standards. Responsibilities include accurate checkout, promoting credit and loyalty programs, and ensuring merchandising standards are followed.

Qualifications

• Excellent customer service skills and a friendly, professional demeanor.
• Availability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask in a fast-paced retail environment.
• Ability to adapt to changes and assist in different store areas as needed.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Accurately ring purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs and support merchandising standards.
• Process and prepare merchandise for the sales floor and assist with store recovery.
• Maintain cleanliness and safety, and participate in loss prevention efforts.
• Support flexible staffing and perform other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. operates HomeGoods in Danbury, CT, delivering a highly satisfying customer experience through engaging with everyone who visits.

This role may cross-train across store areas to support the business and maintain a clean, organized sales floor while upholding labor and safety standards. Responsibilities include accurate checkout, promoting credit and loyalty programs, and ensuring merchandising standards are followed.