Customer Experience Associate: Cash Handling & Service

Platte Valley Bank; Alliance (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Platte Valley Bank in Alliance, Nebraska is seeking a Customer Experience Representative I who handles money transactions, greets customers, and educates on bank products. You will balance cash and process daily tasks with accuracy, while identifying sales opportunities and referring complex inquiries to the right associates.

The role emphasizes strong communication, dependability, and teamwork, with training in account management and policy procedures.

Qualifications

• 1-2 years banking or cash handling experience preferred.
• Effective oral and written communication skills.
• Ability to operate a computer and basic software.

Responsibilities

• Process daily money handling transactions and balance cash drawer.
• Provide quality customer service and greet clients.
• Educate customers on products and respond to inquiries.
• Refer complex needs to Associates for specialized services.
• Maintain knowledge of bank policies and procedures.
• Support account management inquiries and cross-train as needed.

Skills

Cash handling

Customer service

Sales

Education

High School Diploma

Tools

POS system

Job description

Platte Valley Bank in Alliance, Nebraska is seeking a Customer Experience Representative I who handles money transactions, greets customers, and educates on bank products. You will balance cash and process daily tasks with accuracy, while identifying sales opportunities and referring complex inquiries to the right associates.

The role emphasizes strong communication, dependability, and teamwork, with training in account management and policy procedures.