Branch Sales & Service Associate

First Citizens Bank; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

First Citizens Bank in Omaha, NE is seeking a Sales and Service Representative to handle customer transactions and service requests in the branch. You will educate customers about bank products and refer sales opportunities to the appropriate team.

The role emphasizes strong communication, reliability, and the ability to juggle multiple tasks while maintaining compliance with banking regulations.

Qualifications

• High School Diploma or GED required.
• 6 months customer service experience required.
• 1+ years of recent banking experience preferred.
• 1+ years of high-volume cash handling ($USD) preferred.

Responsibilities

• Initiate conversations to uncover sales or referral opportunities and understand customer needs.
• Follow regulations and bank policies to manage risk and ensure accurate processing of transactions and daily operations.

Skills

Communication

Customer Service

Sales Skills

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

First Citizens Bank in Omaha, NE is seeking a Sales and Service Representative to handle customer transactions and service requests in the branch. You will educate customers about bank products and refer sales opportunities to the appropriate team.

The role emphasizes strong communication, reliability, and the ability to juggle multiple tasks while maintaining compliance with banking regulations.