Customer Experience Associate – Baby Apparel

Carter's Retail; Bristol (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discount

Tuition assistance program

Professional development

Referral bonuses

Growth opportunities

Job summary

Carter's is seeking a Sales Associate to be the first face of the brand for growing families. You will welcome customers, introduce baby essentials, and help families prepare for school and parenting moments.

You’ll join an inclusive environment that values talent development and teamwork. Our roles offer opportunities for growth, a strong discount on Carter's products, and programs that support education and personal development.

Qualifications

• Welcomes customers and explains product styles, features and benefits.
• Resolves customer issues in a busy retail environment.
• Assists with omnichannel shopping to ensure a positive experience.

Responsibilities

• Welcome customers and assist with product selection and brand messaging.
• Maintain a high level of customer service while managing multiple customers.
• Process POS transactions accurately and complete floor replenishment as needed.
• Explain current promotions and loyalty programs to customers.

Skills

Customer service

Communication

Multitasking

Sales skills

Job description

Carter's is seeking a Sales Associate to be the first face of the brand for growing families. You will welcome customers, introduce baby essentials, and help families prepare for school and parenting moments.

You’ll join an inclusive environment that values talent development and teamwork. Our roles offer opportunities for growth, a strong discount on Carter's products, and programs that support education and personal development.