Customer Experience Associate — Baby Brand (30% Discount)

Carter's Inc.; Wilkes-Barre (Luzerne County); Presencial; USD 16.531 - 22.041; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mental health benefits

30% discount on our brands

Referral bonuses

Other perks that make life better

Descripción de la vacante

Carter's Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, guide them through product styles, features, and benefits, and help them prep for school with our baby essentials and apparel.

You will handle omnichannel needs, process transactions, and keep the floor stocked while protecting loss with excellent service. Join a welcoming team that values growth and flexibility.

Formación

• Demonstrated customer service and engagement skills.
• Effective verbal and written communication.
• Ability to multitask in a busy retail environment.

Responsabilidades

• Welcome customers with a warm greeting and provide product information.
• Resolve customer issues proactively while balancing multiple customers.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point-of-sale transactions.
• Complete floor replenishment and shipment duties as needed.
• Explain current promotions and the brand loyalty program to customers.

Conocimientos

Customer service

Communication

Descripción del empleo

Carter's Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, guide them through product styles, features, and benefits, and help them prep for school with our baby essentials and apparel.

You will handle omnichannel needs, process transactions, and keep the floor stocked while protecting loss with excellent service. Join a welcoming team that values growth and flexibility.