Customer Experience Associate

The TJX Companies, Inc.; Torrance (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) plan contributions

Credit union

Job summary

Marshalls in Torrance, CA is hiring for a customer-focused role. You will interact with customers to deliver a high-quality shopping experience, process purchases and returns, and actively promote loyalty programs while supporting store operations.

The role requires strong communication, the ability to multitask, and a flexible schedule. You will help maintain a clean, organized store and assist in safety and loss-prevention efforts.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.

Responsibilities

• Role models customer experience practices with customers.
• Accurately rings purchases and returns per procedures.
• Promotes credit and loyalty programs.
• Prepares merchandise for the sales floor following standards.
• Maintains cleanliness and recovery of the store.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting

Teamwork

Retail experience

Job description

Marshalls in Torrance, CA is hiring for a customer-focused role. You will interact with customers to deliver a high-quality shopping experience, process purchases and returns, and actively promote loyalty programs while supporting store operations.

The role requires strong communication, the ability to multitask, and a flexible schedule. You will help maintain a clean, organized store and assist in safety and loss-prevention efforts.