Customer Experience Associate

Englefield, Inc.; Mansfield (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Employer-paid Life Insurance

401k matching

Weekly pay

Paid time off

Flexible scheduling

Job summary

Englefield, Inc. is seeking team members to deliver a great customer experience across our Duchess program. Welcome customers with a smile, handle transactions, and keep the store clean and organized for a smooth day.

We offer FT & PT opportunities with flexible scheduling. Prior retail or food service experience is a plus but not required; benefits include health, dental, vision, and 401k with weekly pay and paid time off.

Qualifications

• Customer-focused mindset and enjoy helping people.
• Basic math and cash-handling skills.
• Flexible scheduling and ability to work in a fast-paced environment.
• Previous retail or food service experience is a plus, but not required.

Responsibilities

• Welcome customers with a smile and friendly conversation.
• Process transactions efficiently using modern POS systems (cash, credit, debit, mobile payments).
• Maintain a clean and organized store—inside and out.
• Stock shelves and manage inventory to ensure customers find what they need.
• Follow safety and compliance regulations for tobacco, alcohol, lottery and other sales.
• Promote Duchess Crown Card Rewards our loyalty program offering the best prices and offers to customers.
• Use technology to assist customers, track inventory, and improve efficiency.

Skills

Customer-focused mindset

Cash-handling skills

Flexible scheduling

Tools

POS systems

Job description

Englefield, Inc. is seeking team members to deliver a great customer experience across our Duchess program. Welcome customers with a smile, handle transactions, and keep the store clean and organized for a smooth day.

We offer FT & PT opportunities with flexible scheduling. Prior retail or food service experience is a plus but not required; benefits include health, dental, vision, and 401k with weekly pay and paid time off.