Customer Experience Associate

Kroger; Flowery Branch (GA); On-site; USD 28,000 - 34,000; Full time

Job summary

Kroger in Flowery Branch, GA is seeking a Cashier/Checker to deliver outstanding customer service and maintain a safe, clean store environment. You will greet customers, process transactions accurately, and handle various tender types while following store policies.

The role requires strong math skills, effective communication, and teamwork in a fast-paced setting. Join Kroger to support a welcoming shopping experience for every guest.

Qualifications

• Customer service experience.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Greet, engage and assist customers at the check lane.
• Process transactions quickly, accurately, and efficiently.
• Understand POS system and handle cash, checks, credit/debit, SNAP EBT, WIC, coupons, and loyalty offers per policy.
• Adhere to cash-handling limits and work to prevent loss.
• Comply with guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay informed about current, future, seasonal, and advertised items.
• Adhere to food safety regulations and safety procedures; report hazards.
• Inspect equipment and request repairs as needed.
• Create a welcoming environment by answering product questions.
• Follow all laws and company guidelines; work cooperatively in a fast-paced environment.
• Manage conflicts professionally and with honesty and integrity.
• Follow directions and seek help to resolve issues.
• Provide support and assistance to minors, individuals with special needs, and older adults.
• Must be able to perform essential functions with or without accommodation.

Skills

Customer service experience

Effective communication

Basic math skills

Job description

Kroger in Flowery Branch, GA is seeking a Cashier/Checker to deliver outstanding customer service and maintain a safe, clean store environment. You will greet customers, process transactions accurately, and handle various tender types while following store policies.

The role requires strong math skills, effective communication, and teamwork in a fast-paced setting. Join Kroger to support a welcoming shopping experience for every guest.