Customer Experience Associate

Family Dollar; Ferguson (MO); Sur place; USD 24 000 - 32 000; Temps partiel

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Résumé du poste

Family Dollar is seeking a Customer Service Associate in Ferguson, MO, to deliver a great shopping experience. You will assist customers, manage transactions at the cash register, and help keep the store clean, stocked, and secure.

The role requires reliable customer service, strong communication, and the ability to lift up to 50 lbs. Part-time position with opportunities to support store operations and customer satisfaction.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsabilités

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Connaissances

Customer service

Relationship management

Organizational skills

Communication

Problem-solving

Decision-making

Lifting 30-50 lbs

Formation

High school diploma or equivalent

Description du poste

Family Dollar is seeking a Customer Service Associate in Ferguson, MO, to deliver a great shopping experience. You will assist customers, manage transactions at the cash register, and help keep the store clean, stocked, and secure.

The role requires reliable customer service, strong communication, and the ability to lift up to 50 lbs. Part-time position with opportunities to support store operations and customer satisfaction.