Customer Experience Agent | Growth Path & Benefits

The H+H Group; Omaha (NE); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

401k with Company Match

Paid Time Off

Job summary

The H+H Group in Omaha is seeking a Customer Service Agent to handle incoming calls for the Service Department, set reservations, and provide assistance in a friendly, fast-paced environment.

Pay is $15 per hour. Work schedule includes weekdays and rotating Saturdays; opportunities for growth and advancement. The team emphasizes best-in-class customer experience and corporate benefits like health and 401k plans.

Qualifications

• High school diploma or equivalent is required.
• Excellent communication and Customer Service skills.
• High energy partnered with a positive attitude.
• Ability to multi-task, prioritize, and manage time effectively.
• Detail oriented.
• Desire to grow, learn, and advance within the company.

Responsibilities

• Complete incoming and outgoing phone calls to confirm Customer reservations and provide service reminders.
• Update Customer information in programs.
• Assist Customers with providing past service history reports.
• Growth opportunities available.

Skills

Customer Service

Communication

Multi-tasking

Detail-oriented

Growth mindset

Education

High school diploma or equivalent

Job description

The H+H Group in Omaha is seeking a Customer Service Agent to handle incoming calls for the Service Department, set reservations, and provide assistance in a friendly, fast-paced environment.

Pay is $15 per hour. Work schedule includes weekdays and rotating Saturdays; opportunities for growth and advancement. The team emphasizes best-in-class customer experience and corporate benefits like health and 401k plans.