CUSTOMER SERVICE AGENT

JoinHH; Omaha (NE); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Long-Term Disability

Life Insurance

Critical Illness

Flexible Spending Account

401k with Company Match

Job summary

H+H Central Support is seeking a Customer Service Agent in Omaha, NE. You will handle incoming calls, set reservations, and assist customers in a fast-paced environment within the Service Department.

The role offers a strong team culture and opportunities for growth, with a Saturday rotation and regular weekday shifts. We value high energy, excellent communication, and the ability to multi-task and stay organized.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer service skills required.
• Ability to multitask and manage time effectively.
• Attention to detail and a proactive attitude.

Responsibilities

• Handle incoming phone calls and reservations for Service Department Customers.
• Update customer information in programs.
• Provide past service history reports to customers.
• Support the service team and contribute to customer satisfaction.

Skills

High school diploma

Excellent communication

Multi-tasking

Detail oriented

Growth mindset

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CUSTOMER SERVICE AGENT

Full Time Associate H+H CENTRAL SUPPORT, Omaha, NE, US

9 days ago Requisition ID: 1319

Pay - $15/hr

Job Overview – How You’ll Contribute:

Come work for the #1 Customer Experience Team in the Omaha Metro Area with the H+H Group as a Customer Service Agent. Pay is $15 per hour. You will be working in a fun, positive environment while handling incoming phone calls, including setting reservations and general assistance, for our Service Department Customers!

• Complete incoming and outgoing phone calls to confirm Customer reservations and provide service reminders.
• Update Customer information in programs.
• Assist Customers with providing past service history reports.
• Growth opportunities available!
• $15/hr

The schedule:

• Monday - Friday 7am-4pm, 8am-5pm, and 9am-6pm
• Rotating Saturdays (every 3rd) 7am-1pm. (If working a Saturday you will work an 8am-7pm shift one day during that week)

Qualifications – What You Need to be Successful:

• High school diploma or equivalent is required.
• Excellent communication and Customer Service skills.
• High energy partnered with a positive attitude.
• Ability to multi-task, prioritize, and manage time effectively.
• Detail oriented.
• Desire to grow, learn, and advance within the company.

About H+H Central Support – Customer Experience Team

• Best Places to Work in Omaha.
• Office is located in the heart of Aksarben Village (walking distance to UNO).
• Business Casual Attire (this means jeans).
• Secure access to covered parking garage.
• Daily games for cash prizes, based on performance.
• Career Growth plan available.
• Quarterly Team Outings.
• Team Vision Meetings.
• Vibe Check Wall.

Contact: For questions, please email Sydney - [e-mail].

What We Offer - Why You Want to Work With Us:

Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.

Our Core Values:

• Thinking Big and Acting Small
• Obsessing Over Customer Experience
• Striving to be Better Today Than Yesterday
• Health Insurance
• Vision Insurance
• Long-Term Disability
• Life Insurance
• Critical Illness
• Flexible Spending Account
• 401k with Company Match

Company Provided Benefits:

• H+H Paid Group Life Insurance ($15,000)
• H+H Paid Maternity Leave
• Employee Assistance Program

Paid-Time Off (PTO):

• PTO accrual during first year
• 6 Paid Holidays, without a waiting period

We are a company that provides a Best-in-Class experience that includes and respects the diversity within our company and client base.

Best-in-Class is our mission for ALL Customer and Associate experiences at H+H. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best-in-Class Team!

H+H has been family-owned and operated since 1930 and has had the privilege to serve the Omaha, Nebraska communities. H+H offers career opportunities with the following brands – Chevrolet, KIA, BMW, MINI, Jaguar, Land Rover, Chrysler, Dodge, Jeep, and RAM.

A post-offer driving/criminal background check, as well as a drug screen will be required.

H&H Automotive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, H&H Automotive LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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