Customer Experience Advocate & Sales Support

Belk; Clarksville (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk in Clarksville, TN seeks a Customer Service Specialist to deliver outstanding service, build customer relationships, and promote memorable shopping experiences. This hourly role supports checkout and service areas, contributing to store metrics and a friendly, loyal customer base.

You will greet customers, handle inquiries, process transactions, and assist with product recommendations while maintaining store standards. Flexibility to work various shifts is required.

Qualifications

• Demonstrated dedication to customer service.
• Self-directed with ability to work with minimal supervision.
• Strong communication and interpersonal skills.
• Comfortable using technology (smartphones, tablets, Windows OS).
• Willingness to work nights, weekends, and holidays as business needs require.

Responsibilities

• Greet, assist, and engage customers to create positive experiences.
• Process transactions accurately and efficiently; handle inquiries and returns professionally.
• Promote products and store events to drive sales and loyalty.
• Maintain store presentation and ensure signage and merchandising standards.
• Support omni-channel processes and daily store operations.

Skills

Customer service

Ownership

Communication

Tech-savvy

Flexible schedule

Job description

Belk in Clarksville, TN seeks a Customer Service Specialist to deliver outstanding service, build customer relationships, and promote memorable shopping experiences. This hourly role supports checkout and service areas, contributing to store metrics and a friendly, loyal customer base.

You will greet customers, handle inquiries, process transactions, and assist with product recommendations while maintaining store standards. Flexibility to work various shifts is required.