Customer Experience Sales Associate

Belk, Inc.; Columbia (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk, Inc. is seeking a Sales Associate in Tennessee to deliver an exceptional customer experience. The role focuses on business-building activities, product recommendations, and accurate transaction processing to drive sales and store metrics.

Expect to contribute to a friendly environment and a strong team culture while assisting with merchandising and daily store operations. The position is hourly, requiring a flexible schedule that may include nights, weekends, and holidays.

Qualifications

• Demonstrate dedication to customer service and store objectives.
• Take ownership of assigned tasks and contribute to store success.
• Communicate clearly and professionally with customers and teammates.
• Adapt to a flexible schedule including nights, weekends, and holidays.
• Comfortable using technology (smartphones, tablets, Windows-based systems).
• Maintain merchandise presentations and assist with stock replenishment as needed.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals and store objectives.
• Greet and assist customers, building rapport and a welcoming environment.
• Suggest product recommendations to meet customer needs and drive sales.
• Process transactions accurately and handle inquiries, returns, and concerns professionally.
• Maintain attractive selling areas, signage, fitting rooms, and cleanliness through daily recovery.
• Support store operations with fulfillment, pricing, promos, and product placement.
• Follow asset protection procedures and safety guidelines to minimize risks.

Skills

Customer service

Ownership

Communication

Flexibility

Tech savvy

Teamwork

Attention to detail

Tools

POS systems

Windows-based devices

Mobile devices

Job description

Belk, Inc. is seeking a Sales Associate in Tennessee to deliver an exceptional customer experience. The role focuses on business-building activities, product recommendations, and accurate transaction processing to drive sales and store metrics.

Expect to contribute to a friendly environment and a strong team culture while assisting with merchandising and daily store operations. The position is hourly, requiring a flexible schedule that may include nights, weekends, and holidays.