Seasonal Retail Sales & Service Pro

Belk; Columbia (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk is seeking seasonal team members for multiple store roles in Tennessee. You’ll deliver friendly customer service, drive sales, and support store operations from the floor to curbside pickup, ensuring a positive shopping experience for every guest.

You'll greet customers, process transactions, maintain merchandise displays and signage, and stay informed about products, promotions, policies, and store events. Flexibility to work nights, weekends, and holidays is required.

Qualifications

• Customer-focused approach with commitment to store objectives.
• Strong communication and interpersonal skills.
• Comfortable with technology including smartphones and tablets.
• Able to adapt to a fast-paced retail environment.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Communication

Technology literacy

Flexible schedule

Team player

Job description

Belk is seeking seasonal team members for multiple store roles in Tennessee. You’ll deliver friendly customer service, drive sales, and support store operations from the floor to curbside pickup, ensuring a positive shopping experience for every guest.

You'll greet customers, process transactions, maintain merchandise displays and signage, and stay informed about products, promotions, policies, and store events. Flexibility to work nights, weekends, and holidays is required.