Guest Experience & Sales Flex Associate

Belk, Inc. & Belk eCommerce LLC.; Johnson City (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Growth and Professional Development

Employee Assistance Programs

Education and Tuition Reimbursement

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Selling Flex Associate in Johnson City, TN to deliver friendly, personalized service and help customers select merchandise. You will process transactions, maintain presentations, and support store operations to meet goals.

You will greet customers, make product recommendations using upsell techniques, stay informed about promotions, and contribute to a positive team culture while handling daily tasks with accuracy and care.

Qualifications

• Dedication to delivering excellent customer service.
• Ability to take ownership of tasks and contribute to store goals.
• Strong communication skills and ability to work with teams.
• Comfortable using smartphones/tablets and Windows-based devices.

Responsibilities

• Greet, engage, and assist customers to create a welcoming shopping experience.
• Apply suggestive selling and make product recommendations to drive sales.
• Process transactions accurately and efficiently.
• Maintain appealing merchandise presentations and signage; recover stock daily.
• Support store operations including pricing, promotions, and product placement.

Skills

Customer service

Relationship building

Suggestive selling

Tech-savvy

Tools

Windows-based OS

Mobile devices

Job description

Belk, Inc. & Belk eCommerce LLC. is seeking a Selling Flex Associate in Johnson City, TN to deliver friendly, personalized service and help customers select merchandise. You will process transactions, maintain presentations, and support store operations to meet goals.

You will greet customers, make product recommendations using upsell techniques, stay informed about promotions, and contribute to a positive team culture while handling daily tasks with accuracy and care.