Customer Experience Advocate - Flexible Growth

Eddie Bleiberg - State Farm Agent; Eldersburg (MD); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonuses

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Eddie Bleiberg - State Farm Agent in Eldersburg, Maryland is seeking a Customer Relations Representative to enhance customer experiences in our insurance agency. The ideal candidate will provide exceptional service by managing inquiries, resolving issues, and supporting our community effectively.

This role involves collaborating with team members and contributing to customer satisfaction while opening doors for internal growth in a dynamic agency environment.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Eddie Bleiberg - State Farm Agent in Eldersburg, Maryland is seeking a Customer Relations Representative to enhance customer experiences in our insurance agency. The ideal candidate will provide exceptional service by managing inquiries, resolving issues, and supporting our community effectively.

This role involves collaborating with team members and contributing to customer satisfaction while opening doors for internal growth in a dynamic agency environment.