Customer Relations Representative - State Farm Agent Team Member

Eddie Bleiberg - State Farm Agent; Eldersburg (MD); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonuses

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Eddie Bleiberg - State Farm Agent in Eldersburg, Maryland is seeking a Customer Relations Representative to enhance customer experiences in our insurance agency. The ideal candidate will provide exceptional service by managing inquiries, resolving issues, and supporting our community effectively.

This role involves collaborating with team members and contributing to customer satisfaction while opening doors for internal growth in a dynamic agency environment.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Eddie Bleiberg - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.