Customer Enrollment Representative

Tunnel Vision Marketing; Lebanon (Lebanon County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading customer enrollment firm as an Entry Level Customer Enrollment Representative. You'll ensure customers' journeys start positively while being part of a collaborative team that values diversity and innovation. Your role involves engaging with customers, understanding their needs, and driving new enrollments. If you're eager to make a difference in customer experiences, we want to hear from you!

Qualifications

• Ability to adapt and think on your feet.
• Active listening to tailor responses.

Responsibilities

• Highlight value proposition to drive customer enrollment.
• Engage with potential business customers professionally.
• Create and maintain reports on sales metrics.

Skills

Communication

Time Management

Collaboration

Job description

Are you passionate about providing exceptional service and creating positive experiences for customers? Do you thrive in a fast-paced environment where your communication skills and attention to detail are valued? If so, we invite you to join our dynamic team, a leading customer enrollment firm dedicated to facilitating seamless interactions between clients and services.

We understand that the first impression can make a lasting impact. As an Entry Level Customer Enrollment Representative, you will play a crucial role in ensuring that each customer's journey begins on the right note. You'll be part of a collaborative and supportive team that values diversity, innovation, and excellence. If you're excited to be part of a company that transforms the way customers engage with services, we'd love to hear from you.

Responsibilities:

• Highlight the value proposition of the sales products/services being offered to drive new customer enrollment directly
• Engage with potential business customers in a professional and friendly manner
• Understand prospective customer needs and preferences to offer suitable products or services
• Coordinate with other sales team members to share insights, successes, and challenges
• Keep up-to-date with changes to products, services, pricing, and promotions
• Create and maintain reports on sales metrics, team performance, and other relevant data to provide regular updates to management and clients
• Continuously improve sales skills and knowledge through training and self-learning

Qualifications:

• The ability to adapt and think on your feet is a plus
• A collaborative team player
• The ability to understand each customers' needs and recommend suitable solutions
• The ability to adjust to changing situations, products, and strategies, while maintaining a positive attitude and high levels of performance
• A positive attitude and the ability to maintain a healthy and positive work environment
• The ability to listen actively to customers' needs and tailor your responses accordingly is crucial
• Time management and the ability to juggle multiple tasks, prioritizing interactions, and managing time efficiently to meet sales goals

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