Customer Engineer, Platform, Public Sector, Google Cloud

Google Inc.; Mountain View (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a Customer Engineer to join their dynamic team. In this role, you will collaborate with technical teams to showcase innovative cloud solutions, develop robust cloud architectures, and address customer challenges. Your expertise will be pivotal in guiding clients through the adoption of cutting-edge cloud technologies. This position offers a unique opportunity to engage with diverse stakeholders, foster lasting customer relationships, and drive business transformation. If you're passionate about technology and eager to make a significant impact, this role is perfect for you.

Qualifications

• 10 years of experience in a customer-facing or support role.
• Experience with cloud engineering and virtualization platforms.

Responsibilities

• Identify business opportunities and resolve technical blockers.
• Support customer relationships through technology advocacy and collaboration.

Skills

Cloud Native Architecture

Customer Engagement

Cloud Engineering

Virtualization

Containerization

Security Concepts

Education

Bachelor's Degree

Tools

VMware

Job description

Customer Engineer, Platform, Public Sector, Google Cloud

• link Copy link

corporate_fare Google place Sydney NSW, Australia

Experience and Qualifications

1. Bachelor's degree or equivalent practical experience.
2. 10 years of experience with cloud native architecture in a customer-facing or support role.
3. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
4. Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred Qualifications

1. Experience in architecting and developing software or infrastructure for scalable, distributed systems.
2. Experience in prospecting, building, and maintaining customer relationships from scratch, with excitement for building out Greenfield territories.
3. Experience with private, hybrid, or public cloud technology, migrating operating systems or Linux, including virtualization (e.g., VMware).
4. Experience with data center consolidation, relocation, migration, or virtualization projects.
5. Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.

About the Job

Google Cloud enables organizations to digitally transform their business. As a Customer Engineer, you will partner with technical teams to demonstrate Google Cloud solutions, develop cloud architectures, and troubleshoot technical issues. Your role involves understanding customer business and technical requirements, presenting solutions, and supporting the adoption of Google Cloud products.

Responsibilities

1. Identify and qualify business opportunities, understand customer objections, and develop strategies to resolve technical blockers.
2. Support technical relationships with customers through technology advocacy, bid responses, product briefings, proof-of-concept work, and collaboration with product management.
3. Demonstrate and prototype Google Cloud integrations in customer environments.
4. Recommend enterprise architectures and integration strategies for successful solutions on Google Cloud.
5. Lead prospecting, acquire new customers, and establish trust as a long-term technology advisor.

Google is committed to diversity and equal opportunity. We foster an inclusive environment where everyone can succeed. English proficiency is required for all roles to facilitate global collaboration. We do not accept unsolicited resumes from recruitment agencies.