Customer Engineer III, Application Modernization, Google Public Sector

Socket.dev; Reston (VA); On-site; USD 152,000 - 221,000; Full time

Job summary

Google Public Sector is seeking an Application Modernization Customer Engineering Specialist to help accelerate the modernization of customers' legacy applications and migrate to hybrid-cloud architectures. You will work with technical sales and engineering to design practical cloud solutions and guide customers through proofs of concepts and deployments.

You will engage with customers to understand their business and technical needs, present clear architectures, and collaborate with product and

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience reading/debugging code in general purpose languages and in virtualization/orchestration frameworks.
• 5 years of experience troubleshooting and advocating for customer needs, and triaging technical issues.
• Experience engaging with technical stakeholders or executive leaders.

Responsibilities

• Guide assessments of existing legacy application environments and provide a prioritization roadmap for modernization.
• Structure and execute prototyping workshops to validate proposed architectures and document blocking requirements.
• Travel to customer sites and conferences as required, acting as a public advocate for Google Cloud.
• Use coding, debugging, or systems design to resolve blockers and speed deployment.

Skills

Customer engagement

Technical leadership

Presenting to executives

Problem solving

Education

Bachelor's degree or equivalent

Tools

Cloud platforms

Google Cloud

API/microservices

Job description

MINIMUM QUALIFICATIONS:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in reading/debugging code written in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) and in virtualization and orchestration frameworks.
• 5 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
• Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.

PREFERRED QUALIFICATIONS:

• Experience with architectural design patterns, platform engineering (e.g. Infrastructure-as-Code, automation, image management or repository management), virtualization deployments, container deployments, application security, or networking.
• Experience with developing scalable architectures using API management, microservice frameworks, and PaaS.
• Experience building cloud native, distributed applications such as microservices and messaging systems.
• Experience working with serverless technologies, CI/CD pipelines, and building AI driven applications.
• Experience with the software development life-cycle.
• Ability to travel up to 30% of time to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud.

ABOUT THE JOB:

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As an Application Modernization Customer Engineering Specialist in Google Public Sector, you'll leverage your experience and thought leadership to empower sales teams in incubating, piloting, and deploying Google Cloud's industry-leading Application Modernization portfolio. You will partner with technical sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

Google Public Sector [https://about.google/intl/ALL_us/public-sector/#:~:text=We're%20committed%20to%20advancing,%2C%20research%20%2C%20and%20edtech%20companies.] brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google [https://www.google.com/about/careers/applications/benefits/].

RESPONSIBILITIES:

• Guide customers through assessments of their existing legacy application environments, provide recommendations on a prioritization roadmap for application modernization, and identify opportunities for migration to hybrid-cloud computing models.
• Structure and execute prototyping workshops to prove out proposed architectures, developing best practices, and documenting blocking requirements for prioritization with engineering.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.