Customer Engineer III, Application Modernization, Google Public Sector

Google; United States; On-site; USD 152,000 - 221,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off

Sick time

Maternity leave

Baby bonding leave

Paid holidays

Job summary

Google Public Sector seeks a Customer Engineer III to lead Application Modernization engagements with government and education customers. You’ll help accelerate cloud migrations and modernize legacy apps, collaborating with sales and engineering to deliver practical cloud solutions.

You will travel to customer sites and events as needed, presenting architectural guidance and driving outcomes that demonstrate Google Cloud value. Strong communication and leadership are essential.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 10 years of experience reading or debugging code in languages such as Java, C, C++, Python, Go, JavaScript, etc., and familiarity with virtualization/orchestration frameworks.
• 5 years experience troubleshooting and advocating for customer needs, and triaging technical issues across hardware, software, applications, or processes.
• Experience engaging with technical stakeholders or executive leaders.

Responsibilities

• Guide customers through assessments of legacy application environments and provide prioritization roadmaps for modernization.
• Structure prototyping workshops to validate proposed architectures and document blocking requirements for engineering.
• Travel to customer sites, conferences, and events as needed, acting as a public advocate for Google Cloud.
• Resolve blockers and accelerate deployment using coding, debugging, or systems design.

Skills

Reading and debugging code

Troubleshooting

Engaging stakeholders

Education

Bachelor’s degree or equivalent practical experience

Job description

Customer Engineer III, Application Modernization, Google Public Sector

Reston, VA, USA; Washington D.C., DC, USA

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Washington D.C., DC, USA.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in reading/debugging code written in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) and in virtualization and orchestration frameworks.
• 5 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
• Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.

Preferred qualifications

• Experience with architectural design patterns, platform engineering (e.g. Infrastructure-as-Code, automation, image management or repository management), virtualization deployments, container deployments, application security, or networking.
• Experience with developing scalable architectures using API management, microservice frameworks, and PaaS.
• Experience building cloud native, distributed applications such as microservices and messaging systems.
• Experience working with serverless technologies, CI/CD pipelines, and building AI driven applications.
• Experience with the software development life-cycle.
• Ability to travel up to 30% of time to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As an Application Modernization Customer Engineering Specialist in Google Public Sector, you'll leverage your experience and thought leadership to empower sales teams in incubating, piloting, and deploying Google Cloud's industry-leading Application Modernization portfolio. You will partner with technical sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits

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Responsibilities

• Guide customers through assessments of their existing legacy application environments, provide recommendations on a prioritization roadmap for application modernization, and identify opportunities for migration to hybrid-cloud computing models.
• Structure and execute prototyping workshops to prove out proposed architectures, developing best practices, and documenting blocking requirements for prioritization with engineering.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.