Customer Engineer III, Application Modernization, Google Public Sector

Google; Washington (District of Columbia); On-site; USD 152,000 - 221,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid Time Off

Sick Time

Maternity Leave

Baby Bonding Leave

Holidays

Job summary

Google Public Sector is seeking an Application Modernization Customer Engineering Specialist to help sales incubate, pilot, and deploy Google Cloud solutions. You will partner with technical sales to differentiate Google Cloud and engage with customers to understand business and technical requirements.

The role includes leading assessments of legacy environments, prototyping workshops, and traveling to customer sites.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience reading/debugging code and in virtualization/orchestration.
• 5 years troubleshooting and triaging customer issues.
• Experience engaging with technical stakeholders or executives.

Responsibilities

• Assess legacy environments and plan a modernization roadmap for customers.
• Prototype architectures and document requirements with engineering teams.
• Travel to customer sites and advocate for Google Cloud.
• Resolve blockers using coding, debugging, or systems design.

Skills

Code reading

Debugging

Virtualization

Stakeholder comms

Education

Bachelor's degree or equivalent practical experience

Tools

API management

Microservices

CI/CD

Cloud platforms

Serverless

Job description

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Washington D.C., DC, USA.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in reading/debugging code written in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) and in virtualization and orchestration frameworks.
• 5 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
• Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.

Preferred qualifications

• Experience with architectural design patterns, platform engineering (e.g. Infrastructure-as-Code, automation, image management or repository management), virtualization deployments, container deployments, application security, or networking.
• Experience with developing scalable architectures using API management, microservice frameworks, and PaaS.
• Experience building cloud native, distributed applications such as microservices and messaging systems.
• Experience working with serverless technologies, CI/CD pipelines, and building AI driven applications.
• Experience with the software development life-cycle.
• Ability to travel up to 30% of time to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud.

About The Job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem‑solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As an Application Modernization Customer Engineering Specialist in Google Public Sector, you'll leverage your experience and thought leadership to empower sales teams in incubating, piloting, and deploying Google Cloud's industry‑leading Application Modernization portfolio. You will partner with technical sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose‑built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions. Individual pay is determined by factors including job‑related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Guide customers through assessments of their existing legacy application environments, provide recommendations on a prioritization roadmap for application modernization, and identify opportunities for migration to hybrid-cloud computing models.
• Structure and execute prototyping workshops to prove out proposed architectures, developing best practices, and documenting blocking requirements for prioritization with engineering.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .