Senior Customer Engineer, National Security, Google Public Sector

Socket.dev; Reston (VA); On-site; USD 152,000 - 221,000; Full time

Job summary

Google is seeking a Customer Engineer for the federal public sector space to partner with technical Sales teams, differentiate Google Cloud for government customers, and craft cloud architectures that solve critical business issues. You will engage in proofs of concepts, troubleshoot technical roadblocks, and present practical solutions tailored to government needs.

You will work with Assured Workloads, Google Distributed Cloud, and Cloud AI to secure sensitive data while enabling mission-driven

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in deploying air-gapped software and working on air-gapped networks with classified deployments of hardware, software, and generative AI capabilities.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with security concepts such as encryption, identity management, and access control.
• Ability to travel 10% of the time domestically and internationally as required.
• Must possess an active Top Secret/SCI security clearance with current polygraph.

Responsibilities

• Build partner specific, go-to-market solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.
• Own the technical relationship with partners, empowering them to drive a successful pilot or proof of concept, support partners drive toward customer acceptance of the technical proposal, leading to an agreement, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.
• Perform keyboard work with specialized equipment in the Google Distributed Cloud (GDC) connected and GDC air-gapped product family.

Skills

Security clearance TS/SCI with polylog

Stakeholder engagement

Air-gapped deployments

US citizenship

Education

Bachelor's degree or equivalent practical experience

Job description

MINIMUM QUALIFICATIONS:

• Bachelor's degree or equivalent practical experience.


• 10 years of experience in deploying air-gapped software and working on air-gapped networks with classified deployments of hardware, software, and generative AI capabilities.


• Experience engaging with, and presenting to, technical stakeholders and executive leaders.


• Experience with security concepts such as encryption, identity management, and access control.


• Ability to travel 10% of the time domestically and internationally as required.


• Must possess an active Top Secret/SCI security clearance with current polygraph.

PREFERRED QUALIFICATIONS:

• Experience with software and cloud based compliance requirements, such as Federal Risk and Authorization Management Program (FedRAMP) and Cyber-security Maturity Model Certification (CMMC).


• Experience in migrating applications and services to cloud platforms.


• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.


• Experience prospecting, building, and maintaining customer relationships from scratch, with excitement for building Greenfield territories in government accounts.

ABOUT THE JOB:

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer in the federal public sector space, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.

We work to ensure Google's Products and Services are well positioned to impact the US's missions and objectives. In that respect, we work closely with those in Assured Workloads, Google Distributed Cloud, and Cloud AI to ensure that even our customers' most sensitive data can be securely stored, processed, and analyzed using Google's technologies.

Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information.

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google

RESPONSIBILITIES:

• Build partner specific, go-to-market solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.


• Own the technical relationship with partners, empowering them to drive a successful pilot or proof of concept, support partners drive toward customer acceptance of the technical proposal, leading to an agreement, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.


• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.


• Perform keyboard work with specialized equipment in the Google Distributed Cloud (GDC) connected and GDC air-gapped product family.