Customer Engagement Specialist – Rentals & Solutions

Pine-Environmental-Services-LLC-1; Allentown (WA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

PTO 3 weeks

401(k) match

Medical/Dental/Vision

8 paid holidays

Voluntary benefits

Job summary

Pine Environmental Services is seeking a Customer Engagement Representative in Tukwila, WA. This full-time, non-exempt role focuses on handling rental inquiries, quotes, and order support, aiding sales and operations across branches.

You will respond to customer questions, prepare quotes, process orders, and help with billing, deliveries, and shipping logistics. A high school diploma and 2 years of customer service are required; PTO and health benefits are offered.

Qualifications

• Requires a High School Diploma or GED.
• At least 2 years of customer service experience, preferably in environmental/safety or rental fields.

Responsibilities

• Handle intake inquiries for equipment rental, order status, and general questions.
• Develop and issue quotes for products and services; follow up on quotes and record outcomes.
• Review orders for equipment, accessories, and contract instructions; assist in branch sales and marketing via calls/emails.
• Assist in scheduling delivery/pickup and locating equipment; support shipping logistics.

Skills

Communication

Analytical thinking

Team player

Education

High School Diploma/GED

Job description

Pine Environmental Services is seeking a Customer Engagement Representative in Tukwila, WA. This full-time, non-exempt role focuses on handling rental inquiries, quotes, and order support, aiding sales and operations across branches.

You will respond to customer questions, prepare quotes, process orders, and help with billing, deliveries, and shipping logistics. A high school diploma and 2 years of customer service are required; PTO and health benefits are offered.