Customer Engagement Specialist — Flexible Hours & Growth

FF Inc; Lafayette (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

A competitive hourly rate plus performance bonuses

Paid training and development opportunities

Flexible scheduling

Supportive team environment

Career advancement potential

Job summary

A thriving customer engagement company in Lafayette, LA, is seeking a Customer Service Representative to assist customers across various communication channels. This entry-level role offers a competitive pay range of $45,000.00 to $65,000.00 per year, with opportunities for bonuses and career advancement. Ideal candidates will have excellent communication skills, a willingness to learn, and a strong customer focus. Flexible scheduling and paid training available.

Qualifications

• Ability to communicate clearly and professionally.
• Willingness to learn about products and services.
• Experience in customer service or similar roles is a plus.

Responsibilities

• Act as first point of contact for customer communication.
• Educate customers about products and offers.
• Guide customers through decision-making process.

Skills

Excellent communication skills

Natural curiosity

Tech-savvy

Previous experience in customer service

Education

High school diploma or GED

College coursework in business or marketing

Tools

CRM platforms

Job description

A thriving customer engagement company in Lafayette, LA, is seeking a Customer Service Representative to assist customers across various communication channels. This entry-level role offers a competitive pay range of $45,000.00 to $65,000.00 per year, with opportunities for bonuses and career advancement. Ideal candidates will have excellent communication skills, a willingness to learn, and a strong customer focus. Flexible scheduling and paid training available.