Customer Engagement Representative - Entry-Level

TRVC Inc.; Hayward (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Hands-on training

Career growth opportunities

Friendly team environment

Job summary

TRVC Inc. in Hayward, CA is hiring for an Entry-Level Customer Engagement Representative. No experience required; we provide comprehensive hands-on training, mentoring, and pathways for professional growth.

You will interact with customers, share product information, and support client campaigns in a fast-paced team setting. Join a dynamic marketing and business development environment focused on building brand awareness and delivering exceptional customer experiences.

Qualifications

• No experience necessary; hands-on training and professional development provided.
• Excellent verbal communication and interpersonal skills are valued.
• Ability to work well in a fast-paced team environment.

Responsibilities

• Engage with customers in a friendly, professional, and approachable manner.
• Provide product and service information while answering general customer questions.
• Build positive customer relationships through personalized interactions.
• Represent client brands and communicate their products and services effectively.
• Assist with customer acquisition and promotional marketing campaigns.
• Identify customer needs and help provide appropriate product or service information.
• Support brand awareness initiatives and customer engagement activities.
• Maintain product knowledge through ongoing training and team meetings.
• Collaborate with team members to achieve customer service and campaign objectives.
• Participate in professional development and leadership training opportunities.

Job description

No Experience Necessary | Full-Time Opportunities | Training Provided | Career Growth Opportunities

Are you outgoing, energetic, and enjoy interacting with people? Looking for an opportunity to develop valuable communication, customer service, and business skills while building a rewarding career?

We're expanding our team and looking for an enthusiastic, motivated individual to join us as an Entry-Level Customer Engagement Representative!

We are a growing marketing and business development company specializing in customer engagement, brand awareness, promotional marketing, and customer acquisition for nationally recognized clients.

Our approach focuses on building meaningful connections between brands and consumers through personalized interactions, promotional campaigns, and exceptional customer experiences.

This is an excellent opportunity for someone who enjoys working with people, thrives in a team environment, and wants to develop professionally.

No previous customer service, sales, or marketing experience is required! We provide hands-on training and ongoing professional development to help you succeed.

What You'll Do – Job Responsibilities

As an Entry-Level Customer Engagement Representative, you'll work alongside our marketing and customer relations teams to create positive customer experiences and support client campaigns.

Your responsibilities will include:

• Engage with customers in a friendly, professional, and approachable manner.
• Provide product and service information while answering general customer questions.
• Build positive customer relationships through personalized interactions.
• Represent client brands and communicate their products and services effectively.
• Assist with customer acquisition and promotional marketing campaigns.
• Identify customer needs and help provide appropriate product or service information.
• Support brand awareness initiatives and customer engagement activities.
• Maintain product knowledge through ongoing training and team meetings.
• Collaborate with team members to achieve customer service and campaign objectives.
• Participate in professional development and leadership training opportunities.

What We're Looking For – Qualifications

We're looking for individuals with a positive attitude, strong interpersonal skills, and a genuine interest in working with people.

The ideal candidate will demonstrate:

• Excellent verbal communication and interpersonal skills.
• A friendly, outgoing, and customer-focused personality.
• Strong listening and relationship-building abilities.
• A positive attitude and willingness to learn.
• Dependability, professionalism, and a strong work ethic.
• The ability to work independently and as part of a team.
• Strong problem-solving and critical-thinking skills.
• A self-motivated and goal-oriented mindset.
• The ability to thrive in a fast-paced environment.

No experience necessary!

We welcome applications from:

• Recent high school and college graduates.
• Entry-level job seekers.
• Retail sales associates.
• Customer service representatives.
• Hospitality and restaurant professionals.
• Individuals interested in sales, marketing, and business development.
• Former athletes and team-oriented individuals.
• Career changers looking for a new opportunity.

What We Offer – Training & Career Growth

We believe in investing in our team and providing opportunities for long-term professional development.

What you can expect:

• Comprehensive hands-on training.
• No previous industry experience required.
• Professional development and mentorship.
• Training in customer engagement and relationship building.
• Opportunities to develop sales and marketing skills.
• Leadership development and management training.
• A fun, energetic, and supportive team environment.
• Opportunities for career advancement based on performance.

Why Join Our Team?

This is more than an entry-level customer service opportunity. It's a chance to develop transferable business skills, gain valuable professional experience, and build a foundation for a long-term career.

Whether you're a recent graduate, transitioning from retail or hospitality, or looking for your first professional opportunity, we're interested in meeting you!

Ready to Get Started?

If you're outgoing, motivated, and enjoy helping people, we'd love to hear from you!

We're looking for an enthusiastic individual who is ready to learn, contribute, and grow with our expanding team.

No experience necessary. Training provided. Entry-level candidates and recent graduates encouraged to apply.