Customer Engagement Representative – Entry Level

HHV; Hayward (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Training in customer communication and

Engagement-focused role

Supportive team environment

Growth opportunities

Job summary

HHV is seeking a Customer Engagement Representative to support in-person marketing events and client campaigns. You will engage attendees, explain campaigns, and help gather information while maintaining a positive and professional presence on-site.

No marketing background is required; strong communication and a willingness to learn are valued as you contribute to a consistent customer experience and collaborate with the events team.

Qualifications

• Ability to engage attendees and answer questions using approved campaign information.
• Must be able to follow instructions and learn product details.
• On-site presence at events required.
• No marketing background required.

Responsibilities

• Welcome attendees and help create a positive first impression.
• Answer basic questions using approved campaign information.
• Explain relevant products, services, or promotional initiatives.
• Identify attendee interests and direct questions to the appropriate team member.
• Support sign-ups, information requests, or other campaign activities when applicable.
• Maintain professional communication throughout events.
• Help the team deliver a consistent customer experience.

Skills

People interaction

Clear communication

Patient and solution-oriented

Ability to learn quickly

On-site work readiness

Job description

We are looking for a Customer Engagement Representative to support in-person marketing events and client campaigns.

You don't need a marketing background. If you're comfortable talking with people and eager to learn, we encourage you to apply.

Responsibilities

• Welcome attendees and help create a positive first impression.
• Answer basic questions using approved campaign information.
• Explain relevant products, services, or promotional initiatives.
• Identify attendee interests and direct questions to the appropriate team member.
• Support sign-ups, information requests, or other campaign activities when applicable.
• Maintain professional communication throughout events.
• Help the team deliver a consistent customer experience.

Ideal Candidate

• Enjoys interacting with different people.
• Communicates clearly and listens carefully.
• Is patient, approachable, and solution-oriented.
• Can follow instructions and learn new information.
• Is dependable and comfortable working on-site at events.

  Customer service or sales experience is helpful but not required.

  Benefits of the Role

  • Training in customer communication and engagement.
  • Transferable skills for future careers in marketing, sales, and service.
  • Supportive team environment.
  • Opportunities to grow into additional responsibilities.
  • [List actual benefits and compensation details.]