Customer Engagement Representative

ARS; Gilroy (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Weekly pay

Uncapped commission

Paid training

Career path

Flexible schedules

Insurance after 31 days

Low-cost medical

Dental & Vision

HSA/FSA

401(k) matching

Paid time off

Life insurance

Job summary

Atlas Trillo Heating & Air Conditioning in Gilroy, CA is hiring a Retail Sales Associate to work inside major home improvement retail locations. This role focuses on customer engagement, lead generation, and appointment setting for our home comfort solutions.

The position offers weekly pay with direct deposit, uncapped commissions, paid training, and a clear path into HVAC Sales Advisor roles, with flexible part-time or full-time schedules.

Qualifications

• Outgoing personality and willingness to speak with shoppers.
• Retail or sales experience preferred but not required.
• Ability to stand and engage with customers for extended periods.
• Reliable transportation and weekend/holiday availability.

Responsibilities

• Engage with retail shoppers and introduce ARS home comfort solutions.
• Start friendly conversations about energy efficiency and indoor air quality.
• Educate customers on ARS heating and cooling services and home improvements.
• Generate leads and schedule free in-home consultations.
• Enter customer data and book appointments for ARS specialists.
• Represent ARS with a professional in-store presence and assist promotions.

Skills

Outgoing personality

Sales experience

Customer engagement

Communication

Job description

Company Name

Atlas Trillo Heating & Air Conditioning

Overview

Pay: $20 - $22 per hour + commission

Typical Earnings: $20 - $30 per hour with incentives

Schedule: Part-time - hours may vary but typically are between 10:00 am - 6:00 pm

Location: Gilroy, CA

Part-time and full-time positions available

Atlas Trillothe nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.

We're hiring Retail Sales Associate to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services.

What We Offer

• Weekly pay via direct deposit
• Uncapped Commission paid on top of hourly rate
• Paid training
• Career path into HVAC Sales Advisor roles
• Flexible part-time and full-time schedules
• Full-time employees also receive:Insurance available after 31 daysLow-cost medical (as low as $5/week)Dental, vision, HSA/FSA401(k) with company matchPaid time off + holiday payCompany-paid life insurance

Responsibilities

• As a Retail Sales Associate, you will engage with retail shoppers and introduce them to ARSheating, cooling, and home comfort solutions. This is a high-energy sales role focused on customer engagement, lead generation, and appointment setting.
• Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
• Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions
• Generate leads and schedule free in-home consultations
• Enter customer information and book appointments for ARS specialists
• Represent ARS with a professional and positive in-store presence
• Support in-store promotions alongside retail management and ARS team members

Qualifications

• Outgoing personality and willingness to speak with shoppers
• Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
• Ability to stand and walk during shifts
• Weekend and some holiday availability
• Reliable transportation
• Clean, professional appearance representing the ARS brand
• Ability to attend weekly in-office meetings

Employment is contingent on a background check in accordance with applicable law*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.