Customer Engagement Representative

Aksarben Heating, Air Conditioning, Plumbing; Gilroy (CA); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Weekly pay via direct deposit

Uncapped Commission + hourly pay

Paid training

Career path into HVAC Sales Advisor

Flexible schedules (part-time & full‑t

Full-time insurance after 31 days

Job summary

Atlas Trillo Heating & Air Conditioning is hiring a Retail Sales Associate to work inside major home improvement retail locations in Gilroy, CA. The role focuses on customer engagement, lead generation, and appointment setting, with earnings from hourly pay plus uncapped commission and incentives.

The position offers both part-time and full-time schedules, paid training, and opportunities for growth into HVAC sales advisor roles.

Qualifications

• Outgoing personality and willingness to speak with shoppers.
• Retail, kiosk, door-to-door, or sales experience preferred (not required).
• Ability to stand and walk during shifts.
• Weekend and some holiday availability.
• Reliable transportation.
• Clean, professional appearance representing the ARS brand.
• Attendance at weekly in-office meetings.
• Employment is contingent on a background check.

Responsibilities

• Engage with retail shoppers and introduce them to ARS heating and cooling services and home improvement solutions.
• Maintain a high-energy sales approach focused on customer engagement, lead generation, and appointment setting.
• Generate leads and schedule free in-home consultations.
• Enter customer information and book appointments for ARS specialists.
• Represent ARS with a professional in-store presence and support promotions with management and ARS team.

Skills

Outgoing personality

Retail sales experience

Stand/walk during shifts

Weekend availability

Job description

Company Name

Atlas Trillo Heating & Air Conditioning

Overview

Pay: $20 – $22 per hour + commissionTypical Earnings: $20 – $30 per hour with incentivesSchedule: Part-time - hours may vary but typically are between 10:00 am – 6:00 pm

Location: Gilroy, CA

Part-time and full-time positions available

Atlas Trillo

the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.

We’re hiring Retail Sales Associate to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services.

What We Offer:

• Weekly pay via direct deposit
• Uncapped Commission paid on top of hourly rate
• Paid training
• Career path into HVAC Sales Advisor roles
• Flexible part-time and full-time schedules

Full-time employees also receive:

• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• Paid time off + holiday pay
• Company-paid life insurance

Responsibilities

As a Retail Sales Associate, you will engage with retail shoppers and introduce them to ARS

heating, cooling, and home comfort solutions. This is a high-energy sales role focused on customer engagement, lead generation, and appointment setting.

• Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
• Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions
• Generate leads and schedule free in-home consultations
• Enter customer information and book appointments for ARS specialists
• Represent ARS with a professional and positive in-store presence
• Support in-store promotions alongside retail management and ARS team members

Qualifications

What We’re Looking For:

• Outgoing personality and willingness to speak with shoppers
• Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
• Ability to stand and walk during shifts
• Weekend and some holiday availability
• Reliable transportation
• Clean, professional appearance representing the ARS brand
• Ability to attend weekly in-office meetings
• Employment is contingent on a background check in accordance with applicable law

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.