Customer Engagement Program Coordinator

Abbott; Plymouth (MN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Flexible Spending Accounts

Life Insurance

Short Term Disability

Long Term Disability

Critical Illness Insurance

401(k)

Job summary

Abbott in Plymouth, MN is seeking a Customer Engagement Program Coordinator for an 11-month on-site assignment. You will support the planning and execution of healthcare events and customer engagements, manage event operations, CRM tracking, reporting, and process development.

Ideal candidates are self-starters who can adapt, solve problems, and help build new processes in a growing team.

Qualifications

• Bachelor's degree required.
• Experience managing high-profile attendees or customer engagements.
• Experience with CRM tools and databases.
• Proficiency in Microsoft Excel, PowerPoint, and other Office applications.

Responsibilities

• Plan and execute meetings, events, and customer engagements.
• Manage event logistics, registration, communications, venues, and vendors.
• Oversee physician contracting and engagement tracking.
• Track budgets, process invoices, and prepare post-event reports.
• Maintain CRM databases, reporting tools, and tracking systems.
• Collaborate with cross-functional teams and ensure compliance requirements are met.

Skills

Organization and project management

Communication skills

Adaptability and problem-solving

Independent and collaborative work

Education

Bachelor's degree

Tools

CRM software

Microsoft Excel

PowerPoint

Job description

Job Title: Customer Engagement Program Coordinator

Location: Plymouth, MN 55442

Duration: 11 Months with possibility of extension or conversion

Work Arrangement: 100% Onsite

Position Summary

Support the planning and execution of healthcare events and customer engagements while managing event operations, CRM tracking, reporting, and process development. Ideal for a self-starter who can adapt, solve problems, and help build new processes in a growing team.

Role Details

• Plan and execute meetings, events, and customer engagements.
• Manage event logistics, registration, communications, venues, and vendors.
• Oversee physician contracting and engagement tracking.
• Track budgets, process invoices, and prepare post-event reports.
• Maintain CRM databases, reporting tools, and tracking systems.
• Collaborate with cross-functional teams and ensure compliance requirements are met.

Minimum Requirements

• Bachelor’s degree required.
• Experience managing high-profile attendees or customer engagements.
• Experience with CRM tools and databases.
• Proficiency in Microsoft Excel, PowerPoint, and other Office applications.

Key Skills

• Organization and project management.
• Strong communication skills.
• Adaptability and problem-solving.
• Ability to work independently and collaboratively.

Preferred Skills

• Event planning or meeting management experience.
• Process improvement or workflow development experience.
• CRM reporting and database management.
• Self-starter mindset with a “figure it out” approach.

Consultants Eligible Benefits Upon Waiting Period:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account (for High Deductible Health Plans)
• Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
• Supplemental Life Insurance
• Short Term Disability (coverage varies by state)
• Long Term Disability
• Critical Illness, Hospital coverage, Accident Insurance
• MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
• 401(k)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.

Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.