Customer Engagement Pro: Own Calls, Convert & Grow

Thrasher Foundation Repair; Omaha (NE); On-site; USD 42,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Flex spending

HSA

Vision insurance

Life insurance

401(K) match

Paid training

Career growth

Job summary

Thrasher Group is seeking a Customer Engagement specialist in Omaha to connect with homeowners, schedule appointments, and represent the team with a high standard of service.

You will handle inbound calls, convert leads, and collaborate across departments to help homeowners receive timely expert guidance. Full- and part-time roles with competitive pay and growth opportunities are available.

Qualifications

• Must be at least 18 years old.
• Pre-employment screening includes a background check.
• Minimum of 1–2 years of customer service experience.
• History of reliable and consistent job longevity.

Responsibilities

• Connect inbound calls and make outbound calls to schedule homeowner appointments.
• Convert leads into scheduled appointments and maintain the bookings.
• Collaborate with teammates to achieve goals and support the team.

Skills

Customer service

Job description

Thrasher Group is seeking a Customer Engagement specialist in Omaha to connect with homeowners, schedule appointments, and represent the team with a high standard of service.

You will handle inbound calls, convert leads, and collaborate across departments to help homeowners receive timely expert guidance. Full- and part-time roles with competitive pay and growth opportunities are available.