Customer Engagement Officer - Upington Agricultural Hub

Placements24; Riverton (UT); On-site; USD 12,000 - 19,000; Full time

Benefits offered by this job

Competitive contractor remuneration

Travel opportunities within Upington

Contract renewal potential

Flexible working arrangements

Direct impact on local farmers

Job summary

Placements24 seeks a Customer Engagement Officer to support the agricultural sector in Upington, Northern Cape. This on-site, full-time contractor role focuses on building relationships with farmers and rural businesses, understanding needs, and linking them with resources and services.

You will engage with the community, organize meetings, share farming best practices, assist with grants, and travel within the Northern Cape.

Qualifications

• Experience in customer service or community outreach.

Responsibilities

• Develop and maintain relationships with farmers, cooperatives, and agricultural businesses.
• Conduct outreach activities to inform the community about services and programs.
• Identify client needs and challenges within the agricultural sector.
• Facilitate access to resources, training, and technical assistance for farmers.
• Gather feedback to inform program development.
• Organize and support community meetings, workshops, and events.
• Provide information on best practices in farming and sustainable agriculture.
• Assist clients with applications for grants or support initiatives.
• Serve as a point of contact for inquiries and concerns.
• Report on engagement activities and community feedback to management.

Skills

Customer service

Community outreach

Agricultural support

Communication

Interpersonal skills

Presentation skills

Independent work

Organizational skills

Education

Agriculture/rural development

Tools

MS Office

Data management basics

Job description

About the Role

Our client, a key organization supporting the agricultural sector in the Upington, Northern Cape, is seeking a motivated and community-focused Customer Engagement Officer. This role is vital for building strong relationships with farmers and agricultural businesses in the region, understanding their needs, and connecting them with relevant resources and services. You will act as a liaison, facilitating communication and ensuring effective support for agricultural producers. The ideal candidate has a background in agriculture or community development, possesses excellent interpersonal skills, and is passionate about supporting rural communities. This is a significant opportunity to make a tangible impact on the agricultural landscape of the Northern Cape. This role requires your full-time presence and on-site engagement within Upington, Northern Cape, ZA, to foster direct connections and provide hands‑on support to the farming community. Join us and be a driving force for agricultural prosperity in Upington.

Key Responsibilities

• Develop and maintain relationships with farmers, cooperatives, and agricultural businesses.
• Conduct outreach activities to inform the community about available services and support programs.
• Identify client needs and challenges within the agricultural sector.
• Facilitate access to resources, training, and technical assistance for farmers.
• Gather feedback from the agricultural community to inform program development.
• Organize and support community meetings, workshops, and events.
• Provide information on best practices in farming and sustainable agriculture.
• Assist clients with applications for grants or support initiatives.
• Serve as a point of contact for inquiries and concerns from the agricultural sector.
• Report on engagement activities and community feedback to management.

Requirements

• Experience in customer service, community outreach, or agricultural support.
• A background or strong interest in agriculture and rural development is essential.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work independently and build trust within a community.
• Strong organizational skills and attention to detail.
• Proficiency in MS Office and basic data management.
• A genuine desire to support and empower the agricultural community.
• Must be available for on‑site work in Upington, Northern Cape, ZA.
• Valid driver's license and willingness to travel within the Northern Cape region.
• Must be eligible to work as a Contractor in South Africa.

Benefits

• Competitive contractor remuneration package.
• Opportunity to work closely with the agricultural community in the Northern Cape.
• Gain valuable experience in agricultural development and extension services.
• Direct impact on the success of local farmers and businesses.
• Work in a unique and resource-rich region.
• Flexible working arrangements within the community engagement scope.
• Potential for contract renewal based on performance.
• Be part of an organization dedicated to regional growth.
• Travel opportunities within the Upington area.
• A fulfilling role for those passionate about agriculture and community support.