Community & Customer Engagement Manager

NU3S - Car Wash | Cafe | Auto Care; Hempfield Township (Westmoreland County); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

Employee discounts on Nu3S food,Bev &0

Job summary

Nu3S is seeking a Customer Engagement Manager (Intern) for Jamaica, Queens, NY. This part-time role offers 16 hours per weekend with a starting compensation of $18/hr plus Nu3S employee discounts on food, beverages, and services.

You will welcome customers, engage them about their Nu3S experience, and help create social media content. You will capture testimonials and photos, promote memberships, and contribute to a lively environment during weekends and events, while gathering feedback for

Qualifications

• Friendly, energetic, and outgoing with strong interpersonal skills.
• Comfortable recording videos and taking photos with a smartphone.
• Familiar with Instagram, Facebook, TikTok and other social platforms.
• Organized, dependable, and punctual.
• College students in Marketing, Communications, Hospitality, Business, or related fields encouraged to apply.

Responsibilities

• Welcome customers with warmth and enthusiasm.
• Engage customers in conversations about their Nu3S experience.
• Encourage customers to leave honest Google reviews using the Nu3S QR code.
• Capture short customer testimonial videos (30–60 seconds) with consent.
• Take high-quality photos and videos of customers enjoying the Nu3S experience.
• Help create engaging social media content for Instagram, Facebook, LinkedIn, and TikTok.
• Highlight Nu3S offerings including the Brushless Laser Car wash, Premium Café, EV charging, and auto care services.
• Promote memberships, loyalty programs, and upcoming events.
• Assist in creating a vibrant atmosphere during weekends and special events.
• Collect customer feedback and share improvement ideas with management.
• Ensure all interactions are friendly, professional, and authentic.

Skills

Interpersonal skills

Communication skills

Public engagement

Social media familiarity

Organized

Education

College students in Marketing/Communications/Hospitality/Business or related fields

Tools

Smartphone camera

Instagram

Facebook

TikTok

Job description

Customer Engagement Manager (Intern)

Location: Nu3S – Jamaica, Queens, NY

Schedule: 16 hours per weekend (final schedule to be determined)

Compensation: $18/hr + Nu3S employee discounts on food, beverages, and services

What You Will Do:

• Welcome customers with warmth and enthusiasm.
• Engage customers in friendly conversations about their Nu3S experience.
• Encourage satisfied customers to leave honest Google reviews using the Nu3S review QR code.
• Capture short customer testimonial videos (30–60 seconds) with their consent.
• Take high-quality photos and videos of customers enjoying the Nu3S experience.
• Help create engaging social media content for Instagram, Facebook, LinkedIn, and TikTok.
• Highlight Nu3S offerings, including the Brushless Laser Car wash, Premium Café, EV charging, and auto care services.
• Promote memberships, loyalty programs, and upcoming events.
• Assist in creating a vibrant atmosphere during weekends and special events.
• Collect customer feedback and share improvement ideas with the management team.
• Ensure all customer interactions are friendly, professional, and authentic.

What You Will Bring:

• Outstanding interpersonal and communication skills.
• Confident approaching and engaging new people.
• Friendly, energetic, and outgoing personality.
• Comfortable recording videos and taking photos with a smartphone.
• Familiar with Instagram, Facebook, TikTok, and other social media platforms.
• Organized, dependable, and punctual.
• Previous experience in hospitality, retail, marketing, or customer service is a plus.
• College students majoring in Marketing, Communications, Hospitality, Business, or related fields are encouraged to apply.

What You Will Gain:

• Hands‑on experience in customer engagement and hospitality.
• Exposure to marketing, branding, and social media content creation.
• Opportunity to work in an innovative AI‑enabled lifestyle destination.
• Mentorship from experienced entrepreneurs and business leaders.
• Employee discounts on Nu3S food, beverages, and Auto care services.

Success Metrics:

• Number of meaningful customer interactions.
• Honest Google reviews generated.
• Customer testimonial videos collected.
• Social media content captured each weekend.
• Memberships or promotions discussed with customers.
• Positive customer feedback and overall experience.

At Nu3S, every customer interaction is an opportunity to create a memorable experience. If you love connecting with people and bringing positive energy, we’d love to meet you!