HQ Product Installation Upgrade Supervisor (Rapid Division)

KLA-Belgium; Milpitas (CA); On-site; USD 96,000 - 163,000; Full time

Benefits offered by this job

Medical and dental benefits

Vision and life insurance

401(K) with company match

Employee stock purchase program

Job summary

KLA Services group in Milpitas, CA seeks a program manager to lead cross-functional teams, coordinating service, sales and engineering initiatives. You will manage schedules, resources and data-driven actions to improve tool performance and customer outcomes.

Ideal candidates bring strong communication, analytical skills, 5+ years in semiconductor servicing or manufacturing, and the ability to travel up to 15% domestically and internationally.

Qualifications

• Associates Degree or 5 years of related experience.
• Experience with servicing or manufacturing semiconductor equipment.
• Excellent communication skills.
• Excellent organizational skills to pull a large amount data together and drive actions from this data.
• Must be able to travel domestic and internationally at least 15%.

Skills

Organizational & program management

Cross-functional team management

Customer focus

Ambiguity management

Scheduling & resource management

Analytical skills

Creative problem solving

MS Office proficiency

Semiconductor knowledge

Interpersonal/communication

Pressure handling

Education

Associates degree or 5 years related experience

Bachelor of Science degree

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

Knowledge and Skills:

• Organizational and Program Management knowledge
• Cross functional team management - managing within a matrix organization
• Customer Focus - understanding customer needs
• Ability to manage ambiguity
• Scheduling and Resource and asset management skills
• Analytical skills
• Ability to understand and tackle complex problems with creative solutions
• Proficient with the MS Office suite of applications
• Semiconductor industry process knowledge required to take the KLA class for Introduction to semiconductor processes
• Good interpersonal/communication skills
• Ability to work under pressure and stringent timelines

Minimum Qualifications

• Associates Degree or 5 years of related experience.
• Experience with servicing or manufacturing semiconductor equipment.
• Excellent communication skills.
• Excellent organizational skills to be able to pull a large amount data together and drive actions from this data.
• Must be able to travel domestic and internationally at least 15%.

Preferred Qualifications

• Bachelor of Science Degree
• Project management experience.
• Experience servicing semiconductor capital equipment.
• Optical and electro mechanical sub systems with high precision requirement.
• Knowledge and experience in Semiconductor (experience in a wafer Fab environment in integration, photolithography specifically steppers or Metrology Management is an advantage)

Base Pay Range: $95,600.00 - $162,500.00 Annually

Primary Location: USA-CA-Milpitas-KLA

Benefits

• medical
• dental
• vision
• life
• other voluntary benefits
• 401(K) including company matching
• employee stock purchase program (ESPP)
• student debt assistance
• tuition reimbursement program
• development and career growth opportunities and programs
• financial planning benefits
• wellness benefits including an employee assistance program (EAP)
• paid time off
• paid company holidays
• family care and bonding leave

Interns are eligible for some of the benefits listed.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us at [e-mail] or at [phone] to request accommodation.

We are committed to complying with all applicable federal and state minimum wage requirements where applicable.

The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable.