Customer Education & Systems Operations Leader

OpenAI; San Francisco (CA); On-site; USD 207,000 - 230,000; Full time

Job summary

OpenAI is seeking a strategic operator to manage Customer Education operations in San Francisco, California. This role focuses on ensuring the quality of educational content, running team projects, and improving workflows for effective AI adoption.

The ideal candidate will have over 8 years of relevant experience in content operations and program management. Compensation is between $207,000 and $230,000. Join us to make a significant impact in AI education!

Qualifications

• 8+ years of experience in relevant operations roles.
• Proven ability in managing a complex content or knowledge portfolio.
• Strong skills in program management and prioritization.

Responsibilities

• Manage the Customer Education content portfolio integrity.
• Ensure customer-facing teams have access to educational resources.
• Design and implement scalable processes for education programs.

Skills

Content operations

Program management

Knowledge management

Communication

Job description

OpenAI is seeking a strategic operator to manage Customer Education operations in San Francisco, California. This role focuses on ensuring the quality of educational content, running team projects, and improving workflows for effective AI adoption.

The ideal candidate will have over 8 years of relevant experience in content operations and program management. Compensation is between $207,000 and $230,000. Join us to make a significant impact in AI education!