Customer-Driven Warehouse Associate

SiteOne Landscape Supply; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid Time Off

401k with company match

Tuition Reimbursement

Life Insurance

Job summary

SiteOne Landscape Supply in Madison, WI is seeking a Customer Service Warehouse Associate to provide excellent service to commercial and residential customers in the green industry. You will assist with in-person and online orders, help develop quotes, and support sales and service teams.

Requirements include 1 year in retail/wholesale, ability to lift 50 lbs, and a valid driver’s license. Work occurs in store and warehouse settings with safety prioritized and growth opportunities available.

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting.
• Excellent customer service and communication skills.
• Must have valid driver's license.
• Must be able to lift a minimum of 50 pounds.

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers.
• Cultivate and manage strong relationships with customers.
• Assist customers with their questions and needs, in person, via the phone, or through online ordering.
• Pull and prepare inventory orders for customer pick up or delivery.
• Assist store leadership to implement new technologies and processes to improve performance.
• Operate a forklift to load and unload vehicles.

Skills

Customer service

Communication skills

Adaptability

Learn new technologies

Decision making

Inventory awareness

Education

High school diploma or equivalent

Tools

Forklift operation

Job description

SiteOne Landscape Supply in Madison, WI is seeking a Customer Service Warehouse Associate to provide excellent service to commercial and residential customers in the green industry. You will assist with in-person and online orders, help develop quotes, and support sales and service teams.

Requirements include 1 year in retail/wholesale, ability to lift 50 lbs, and a valid driver’s license. Work occurs in store and warehouse settings with safety prioritized and growth opportunities available.