Full-Time Banking Teller — Customer Experience Driver

PNC

Palatine (IL)

On-site

USD 33,000 - 55,000

Full time

48 hours ago
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Benefits offered by this job

Health Insurance
401(k) with match
Paid holidays
Paid time off

Job summary

PNC in Palatine, IL is seeking a Full Time Teller to join our in-office retail branch. You will deliver a personalized customer experience, process transactions, and educate clients on banking options to build loyalty.

The role emphasizes financial wellbeing, proactive referrals, and using technology to simplify banking. Base salary ranges from $33,000 to $55,000 and is incentive eligible based on performance.

Qualifications

  • Requires strong customer service and financial literacy.
  • No degree required; candidate may have alternative qualifications or military service.
  • Ability to identify opportunities and educate customers on banking options.

Responsibilities

  • Deliver a customer-focused experience to improve financial wellbeing.
  • Identify banking opportunities during customer interactions and refer as needed.
  • Engage customers in lobby and promote PNC products using available tools.
  • Apply product and procedural knowledge to solve customer problems.
  • Maintain teller and branch operations accurately and efficiently.

Skills

Customer service
Banking
Cash handling
Sales skills
Client loyalty
Digital literacy

Education

No Degree

Job description

PNC in Palatine, IL is seeking a Full Time Teller to join our in-office retail branch. You will deliver a personalized customer experience, process transactions, and educate clients on banking options to build loyalty.

The role emphasizes financial wellbeing, proactive referrals, and using technology to simplify banking. Base salary ranges from $33,000 to $55,000 and is incentive eligible based on performance.

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