Customer-Centric Teller: Elevate Financial Wellness

Fairygodboss; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) with company match

Paid holidays and time off

Job summary

PNC's Birmingham, AL location is seeking a Full-Time Teller in Retail Banking to deliver personalized service and educate customers on financial options. You will handle transactions, identify opportunities, and refer customers to branch staff to meet their financial needs.

The role emphasizes customer-focused service, adherence to policies, and accurate branch operations. Sponsorship is not provided for employment visas or STEM OPT, and hours vary by branch.

Qualifications

• Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.
• Education: No Degree
• Certifications: No Required Certification(s)
• Licenses: No Required License(s)

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making referrals to branch staff.
• Performs lobby engagement activities and educates customers on managing transactions using technology.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to policies and ensures teller and branch operations are completed efficiently and accurately.

Skills

Customer Focused

Managing Risk

Accountability

Banking

Client Loyalty

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC's Birmingham, AL location is seeking a Full-Time Teller in Retail Banking to deliver personalized service and educate customers on financial options. You will handle transactions, identify opportunities, and refer customers to branch staff to meet their financial needs.

The role emphasizes customer-focused service, adherence to policies, and accurate branch operations. Sponsorship is not provided for employment visas or STEM OPT, and hours vary by branch.