Customer-Driven Store & Production Associate

The Salvation Army; Apollo (Armstrong County); On-site; USD 28,000 - 36,000; Full time

Job summary

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a production store and contribute to customer service, donations handling, and organized merchandising. You will help maintain a clean, welcoming environment for donors and customers in alignment with ARC policies and rag-out calendars.

This role supports the work therapy program by modeling professional conduct and dependable work habits, while performing duties assigned by supervisors and

Qualifications

• Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
• Good customer service skills.
• Ability to understand and follow directions.

Responsibilities

• Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
• Assist, as required, with store operations.
• Serve all customers in a courteous and efficient manner.
• Handle all donations with care and donors with respect and courtesy.
• Handle merchandise as directed, always maintaining proper categories and colorization.
• Ensure that store is sufficiently stocked and “ragged out” in accordance with the ARC COMMAND RAG OUT CALENDAR.
• Assist in cleaning and general maintenance of store property.
• Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
• Maintain a clean and clutter‑free work area.
• Be well‑versed in and comply with store policies as communicated.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as may be assigned by immediate supervisor, Store Supervisor, and/or Administrator.

Skills

Customer service

Job description

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a production store and contribute to customer service, donations handling, and organized merchandising. You will help maintain a clean, welcoming environment for donors and customers in alignment with ARC policies and rag-out calendars.

This role supports the work therapy program by modeling professional conduct and dependable work habits, while performing duties assigned by supervisors and