Sales/Production Associate

The Salvation Army; Union City (PA); On-site; USD 30,000 - 42,000; Full time

Job summary

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a production store and the production area. The role emphasizes creating a welcoming environment, maintaining customer relationships, and handling donations with respect.

You will assist in store operations, serve customers courteously, and help ensure merchandise is properly categorized and stocked. The position supports the work therapy program and requires professional conduct and teamwork.

Qualifications

• English communication required for staff, beneficiaries, and customers.
• Strong customer service skills.
• Ability to follow directions and work independently as needed.

Responsibilities

• Create a pleasant, hospitable work environment and maintain good customer relationships.
• Assist with store operations.
• Serve all customers in a courteous and efficient manner.
• Handle all donations with care and donors with respect and courtesy.
• Maintain proper categories and colorization of merchandise.
• Keep the store well-stocked and organized per the rag-out calendar.
• Assist in cleaning and general maintenance of store property.
• Report theft, customer complaints, injuries, and unsafe conditions to management.
• Maintain a clean and clutter-free work area.
• Comply with store policies as communicated.
• Support the work therapy program by modeling professional conduct and work habits.
• Perform other duties as assigned by the supervisor or administrator.

Skills

Customer service

Communication

Follow directions

Job description

Overview:

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a production store and be responsible to perform a wide variety of duties in the store and the production area. The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain customer relationships.

Duties:

• Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
• Assist, as required, with store operations.
• Serve all customers in a courteous and efficient manner.
• Handle all donations with care and donors with respect and courtesy.
• Handle merchandise as directed, always maintaining proper categories and colorization.
• Ensure that store is sufficiently stocked and “ragged out” in accordance with the “ARC COMMAND RAG OUT CALENDAR.”
• Assist in cleaning and general maintenance of store property.
• Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
• Maintain a clean and clutter-free work area.
• Be well-versed in and comply with store policies as communicated.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as may be assigned by immediate supervisor, Store Supervisor, and/or Administrator.

Qualifications:

• Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
• Good customer service skills.
• Ability to understand and follow directions.