Customer-Driven Sales Support Specialist

Patterson Veterinary Supply, Inc.; Loveland (CO); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) Match

Paid Time Off (PTO)

Holiday Pay & Floating Holidays

Volunteer Time Off (VTO)

Educational Assistance Program

Parental and Adoption Leave

LifeWorks (EAP)

Patterson Perks Program

Job summary

Patterson Veterinary Supply, Inc. in Loveland, CO is seeking a Sales Support Specialist I focused on customer service and sales operations. You will handle account setups, quotes, product lists, order entry, upsells, and billing with accuracy and efficiency to support sales goals.

Join a people-first culture that values professional growth, teamwork, and continuous improvement. The role offers competitive benefits and opportunities to develop in a fast-paced office environment.

Qualifications

• High school diploma or equivalent.
• Comput er literacy and data entry skills.
• Customer service, sales support or operations experience.
• Excellent teamwork and communication skills.
• Experience with high volume office work.
• Excellent organization, and time-management skills.
• Adaptable to continuous improvement.

Responsibilities

• Provide sales and service support to internal and external customers by performing a primary sales support task and related activities.
• Support and liaison with branch and territory managers and customer service partners in a manner that helps them gain and keep customers.
• Build and maintain customer loyalty by providing knowledgeable, courteous and efficient customer service.
• Assist in promoting products and value-add services through cold and warm target accounts as directed by team lead or manager.
• Respond to customer and sales team requests and inquiries promptly, professionally and according to protocol.
• Receive, process, and confirm all communications and tasks in a manner that meets or exceeds performance and quality standards.
• Introduce and promote products or promotions and use upsell or associative selling techniques according to protocols or as directed by team lead or manager.
• Ensure tasks and orders are processed in a manner that meets defined service level agreements and shipping deadlines.
• Escalate complaints and concerns or non-standard occurrences to team lead and/or manager according to protocol.
• Successfully complete training on products, promotions, systems, processes, policies and procedures.
• Perform other duties as assigned.

Skills

Customer service

Sales support

Teamwork

Communication

Data entry

High-volume office work

Organization

Time-management

Education

High school diploma

Tools

Outlook

Microsoft Office

Job description

Patterson Veterinary Supply, Inc. in Loveland, CO is seeking a Sales Support Specialist I focused on customer service and sales operations. You will handle account setups, quotes, product lists, order entry, upsells, and billing with accuracy and efficiency to support sales goals.

Join a people-first culture that values professional growth, teamwork, and continuous improvement. The role offers competitive benefits and opportunities to develop in a fast-paced office environment.