Customer-Driven Retail Sales Specialist

Macy's; San Jose (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Macy's is seeking a Retail Selling Colleague to deliver personalized service on the sales floor and in fitting rooms. You will understand customer needs, provide recommendations, and connect them with products and services to create memorable shopping experiences.

You will contribute to achieving selling goals through engaging conversations, product knowledge, and a welcoming attitude, while keeping the store clean, organized, and inviting.

Qualifications

• Flexible availability including weekends and holidays.
• Able to read and follow employment policies in English.
• Strong interpersonal skills with customers and coworkers.

Responsibilities

• Greet customers warmly and assist with product selection and styling.
• Maintain a clean and organized sales floor and fitting rooms.
• Achieve selling goals through customer engagement and loyalty programs.
• Process transactions accurately at the register and handle payments.
• Share product knowledge and promote promotions to drive sales.

Skills

Customer service

Communication

Teamwork

Cash handling

Tools

Cash register

Job description

Macy's is seeking a Retail Selling Colleague to deliver personalized service on the sales floor and in fitting rooms. You will understand customer needs, provide recommendations, and connect them with products and services to create memorable shopping experiences.

You will contribute to achieving selling goals through engaging conversations, product knowledge, and a welcoming attitude, while keeping the store clean, organized, and inviting.