Customer-Driven Retail Sales Associate

Navy Exchange Service Command; Norfolk (VA); Hybrid; USD 17,000 - 24,000; Full time

Job summary

NAVSTA Norfolk-based Navy Exchange Service Command is seeking a Sales Associate to be the face of the brand and assist customers with product selections and services.

You will learn our offerings, articulate our purpose professionally, and engage customers to meet their needs. Candidates should demonstrate strong communication, basic math, and cash-handling skills; availability to work varied hours, including weekends and holidays, is required.

Qualifications

• Retail experience preferred but not required.
• Strong interpersonal and communication skills.
• Ability to read, write, and interpret instructional documents such as safety rules and procedures.
• Ability to work a variety of hours, including weekends and holidays.

Responsibilities

• Provide proactive customer service and engage with customers.
• Direct customers to merchandise and inform them about promotions.
• Cross-sell products and upsell based on customer needs.
• Handle cash, process sales, and manage receipts accurately.
• Maintain store appearance and assist with inventory as needed.

Skills

Customer service

Communication

Cash handling

Sales skills

Teamwork

Education

High school diploma or equivalent

Tools

Point-of-Sales system

Job description

NAVSTA Norfolk-based Navy Exchange Service Command is seeking a Sales Associate to be the face of the brand and assist customers with product selections and services.

You will learn our offerings, articulate our purpose professionally, and engage customers to meet their needs. Candidates should demonstrate strong communication, basic math, and cash-handling skills; availability to work varied hours, including weekends and holidays, is required.