Customer-Driven Retail Merchandising Associate

The TJX Companies, Inc.; Durham (NC); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

Marshalls in Durham, NC is seeking a team member to deliver a highly satisfied customer experience, engage with customers, maintain a clean store, and support operations across departments.

You will ring purchases, promote credit/loyalty programs, follow merchandising standards, and assist with safe loss-prevention practices. The role emphasizes teamwork, adaptability, and a friendly attitude.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer as per procedures.
• Maintains store cleanliness and organization; follows merchandising standards.
• Initiates and participates in store recovery and safety practices.
• Adheres to labor laws and store policies.

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Attention to detail

Job description

Marshalls in Durham, NC is seeking a team member to deliver a highly satisfied customer experience, engage with customers, maintain a clean store, and support operations across departments.

You will ring purchases, promote credit/loyalty programs, follow merchandising standards, and assist with safe loss-prevention practices. The role emphasizes teamwork, adaptability, and a friendly attitude.