Customer-Driven Retail Associate — Growth & Service

Finish Line; Chattanooga (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Benefits

Career Growth

DEI Initiatives

Job summary

Finish Line is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, manage inventory and merchandise, and maintain a welcoming, organized environment for shoppers.

Ideal candidates have retail experience, are customer-focused, and can communicate effectively in a fast-paced setting. Flexibility to work weekends and holidays is a must, with a positive attitude and strong work ethic.

Qualifications

• Experience in retail or similar role with a track record of achieving sales targets.
• Customer-centric with a passion for delivering outstanding service.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Willingness to work flexible hours, including weekends and holidays.
• Proficiency in reading, writing, and basic math in English.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail experience

Customer-centric

Communication

Team collaboration

Flexibility

Tech-savvy

Tools

POS systems

Job description

Finish Line is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, manage inventory and merchandise, and maintain a welcoming, organized environment for shoppers.

Ideal candidates have retail experience, are customer-focused, and can communicate effectively in a fast-paced setting. Flexibility to work weekends and holidays is a must, with a positive attitude and strong work ethic.