Customer-Driven Retail Associate | Growth & Perks

The TJX Companies, Inc.; Bermuda Dunes (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Referral bonuses

Employee assistance program

Job summary

HomeGoods at The TJX Companies, Inc. is seeking staff to deliver a highly satisfying customer experience across our Bermuda Dunes store. You will engage customers, maintain a clean store, and support operations, merchandise flow, and loss prevention standards.

The role may require cross-training in multiple areas to meet business needs. Key duties include ringing purchases, promoting credit and loyalty programs, and upholding merchandising standards while supporting safety and recovery tasks

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Lifting heavy

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is seeking staff to deliver a highly satisfying customer experience across our Bermuda Dunes store. You will engage customers, maintain a clean store, and support operations, merchandise flow, and loss prevention standards.

The role may require cross-training in multiple areas to meet business needs. Key duties include ringing purchases, promoting credit and loyalty programs, and upholding merchandising standards while supporting safety and recovery tasks