Customer-Driven Retail Associate | Flexible Scheduling & PTO

Buff City Soap; Johnston (IA); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

PTO

Flexible scheduling

401(k) with company match

Daily pay

Employee discounts

Professional development

Exclusive discounts

Job summary

Buff City Soap in Johnston, IA is seeking energetic team members to join our busy shop floor. You will deliver friendly customer service, guide product selections, and help maintain a clean, inviting Makery environment.

Responsibilities include greeting clients, making product recommendations, meeting sales targets, and coordinating with teammates in a fast-paced, fun setting. This role offers growth opportunities and a positive, team-oriented culture.

Qualifications

• Basic Computer skills and knowledge.
• Provide excellent customer service by ensuring all your clients’ needs are met and are treated professionally.
• Ability to properly engage with all clients, by building good relationships and understanding and meeting their needs as a client.
• Ability to make recommendations for products.
• Ability to maintain the minimum sales requirements.
• Ability to multi-task. Juggling product production as clients enter and leave. Engaging new clients upon their arrival.
• Assists with maintaining cleanliness of the Makery including the production and retail areas.
• Ability to work cohesively with a team in an upbeat and fast-paced fun environment, while upholding all company policies and procedures.
• Candidate should expect to work five days per week, and approximately a 30-to-45-hour work schedule depending on hourly or salary status.

Responsibilities

• Provide excellent customer service by ensuring all clients’ needs are met.
• Build relationships and understand client needs to recommend products.
• Maintain cleanliness of Makery and retail areas.
• Assist with product production and move between tasks.
• Work five days per week in a fast-paced, team-oriented environment.

Skills

Customer service

Communication

Sales recommendations

Multi-tasking

Job description

Buff City Soap in Johnston, IA is seeking energetic team members to join our busy shop floor. You will deliver friendly customer service, guide product selections, and help maintain a clean, inviting Makery environment.

Responsibilities include greeting clients, making product recommendations, meeting sales targets, and coordinating with teammates in a fast-paced, fun setting. This role offers growth opportunities and a positive, team-oriented culture.