Customer-Driven Retail Associate — Flexible Hours

The TJX Companies, Inc.; Fairfax (VA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

HSA

Life insurance

Job summary

The TJX Companies, Inc. is seeking team members to deliver exceptional customer experiences across Marshalls stores. You will engage with customers, maintain store presentation, and support a positive store culture through honesty, integrity, and respect.

Roles include handling purchases, promoting loyalty programs, and contributing to loss prevention and safety standards. This position emphasizes adaptability, teamwork, and exceptional service. Retail experience is preferred.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Model customer experience practices with both internal and external customers.
• Promote credit and loyalty programs and uphold merchandising standards.
• Process customer purchases and returns accurately and follow operating procedures.
• Participate in store recovery and safety practices as needed.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Attention to detail

Multitasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking team members to deliver exceptional customer experiences across Marshalls stores. You will engage with customers, maintain store presentation, and support a positive store culture through honesty, integrity, and respect.

Roles include handling purchases, promoting loyalty programs, and contributing to loss prevention and safety standards. This position emphasizes adaptability, teamwork, and exceptional service. Retail experience is preferred.